Madice from Pino| Margot from Fantail

The Green Retreat

"We both believe that for every dog, two moments matter most: resting and eating. These rituals are where comfort, care, and connection come together."

That shared vision is where The Green Retreat was born: a limited edition collaboration between Fantail and Pino.

A Fantail Origin Bed in Botanical Green for restorative sleep, paired with Pino’s handcrafted bowls in Crocodile Green for nourishing meals. Designed to enrich your dog’s wellbeing while blending seamlessly into your interior.

More than products: a retreat for dogs and humans alike, crafted with style, sustainability, and timeless Belgian design.

SIZE CHART

Here's a guide to help you pick the perfect Fantail dog bed & PINO bowls set.

Why do we collab?

Comfort First

We both developed our products with your dog's comfort in mind, from anti-slip to orthopedic support

Belgian Design DNA

Two Belgian brands that take design
for dogs seriously, with an eye for detail
and elegance.

Sustainable Vision

Both our products are made in Europe
from durable materials that meet
the highest quality standards.

FAQs

Will my order arrive in one package?

No, your order will arrive in two separate packages. The Fantail bed and the PINO bowls are shipped directly from each brand’s own warehouse.

When will I receive my Fantail bed?

Fantail beds ship from our distribution center with next-day delivery (for orders placed before 17:00). You’ll receive a tracking e-mail from Fantail once your bed has been dispatched.

When will I receive my PINO bowls?

The PINO bowl & tray set is shipped from PINO’s warehouse. Delivery usually takes 2–4 working days. You’ll receive a separate tracking e-mail from PINO to follow your bowls.

What if my bed arrives before the bowls (or the other way around)?

That’s completely normal! Since they ship separately, one item may arrive before the other. Once both arrive, they’ll come together as The Green Retreat.

Do I pay extra shipping costs for two parcels?

No. Shipping is free of charge for the entire bundle.

What should I do if I only receive one package?

Don’t worry. Simply check your e-mail for the second tracking link (from either Fantail or PINO). If you haven’t received it after a few days, reach out to our support team via info@fantail.eu and we’ll help you track it down.

How do returns work for The Green Retreat?

Since your order is shipped in two parts, returns are also processed separately.

If you wish to return both items, you’ll need to initiate each return individually with the respective brand.